DIAL 999 TO CALL AN AMBULANCE IN KENYA

By dialing 999 which is a toll-free number for emergency services in Kenya, including for ambulance, fire and EMS, according to the government. However, there is no guarantee that calling this number will result in finding rapid access to trained prehospital providers outside of city centers. Please consult our Kenya EMS Coverage Map to find other ambulance providers in your area.

CAN I CALL FOR HELP ANYWHERE?

No. Calling 999 will likely only be possible in Nairobi. See below for other numbers in and out of Nairobi.

Regarding public ambulance services: “Among key interviewers, there was discrepancy regarding community awareness of the emergency phone number: Some thought the community was generally aware that a national emergency number was available; others thought that the majority of community members did not have knowledge of this number. Among participants, very few respondents reported an awareness of an emergency phone number.

GROUND AMBULANCE IN KENYA

KIAMBU

• MediCross:
  • Ananas Mall: +254 797 106 685
  • Juja City Mall: +254 722 745 722

MOMBASSA

• XFOR Security Solutions Ltd: +254 20 200 9999; Email: enquiries@xfor.co.ke

NAIROBI

• Official public access numbers:
  • 999
  • 020-2222181
  • 020-2222182
  • 020-2344599
• AAR Healthcare
  • Central: +254 731 191 070
  • Donholm: +254 733 881 420
  • Embakasi: +254 733 888 259
  • Kasarani: +254 731 191 076
  • Mountain Mall: +254 733 888 258
  • Ngong Road: +254 730 655 000
  • Sarit Center: +254 731 191 064
• Avenue Rescue Services: +254 203 743 858
• E-Plus Ambulance: 1199 / +254 700 395 395 or 738 395 395
  • E-Plus reports to have “a fleet of 128 ambulances all over the country … spread over 74 stations”
  • Precise locations of those ambulances however were not located online, though many are presumed to be housed in Kenyan Red Cross stations given the formal business arrangement between the two providers
• KK Security: +254 203 882 920
• Medicross:
  • Gateway Mall: +254 730 730 000
  • Ngong Road:+254 797 106 676
• Nairobi West Hospital: +254 202 320 705
• Swift Paramedics: 254 722 816 138
• XFOR Security Solutions Ltd: +254 202 009 999

NAKURU

• MediCross: +254 717 118 737

AIR AMBULANCE IN KENYA

NAIROBI (Wilson Airport)

• AMREF Flying Doctors: +254 206 992 299
• Intensive Care Air Ambulance Ltd: +254 722 600 600
• Phoenix Aviation: +254 204 945 500