nhif contacts nhif address

P.O BOX: 30443 - 00100, Nairobi, Kenya
Email address:
Enquiry: customercare@nhif.or.ke
Complaints: complaints@nhif.or.ke
Laise: info@nhif.or.ke
Fraud: fraud@nhif.or.ke or (020) 271 4803
Fax: (020) 271 4806
Phone : (020) 272 3246
: (020) 272 3281/2
: (020) 272 3290
: (020) 272 3296/7
: (020) 272 2527
: (020) 271 4793
: (020) 271 4794
: (020) 271 4804
: 0800 720 601nhif rates

NHIF pay bill number or Business Number
Paybill Number : 200222
NHIF registration fee

NHIF benefits
These benefits will be provided as per the needed care during the admission as per the accreditation status of the facility.
The benefit package bears both curative and preventive elements, and includes both outpatient and inpatient services comprising of: -

i. Consultation: General outpatient consultation will be provided for by the staff below
{Medical Officer , Dental Officer ,Nurse/Midwife,Clinical Officer, Community Oral Health Officer}

Laboratory investigations : {Haematology (Hb, RBC/WBC counts, hematocrit, peripheral film),Differential white cell count,Peripheral Blood Film ,Sickle Cell Test, ABO & Rh Grouping, Syphilis Screening, Gram Stain, Ziel Nielsen Stain, Potassium Hydroxide Preps, Wet preparation, Urinalysis,HIV Test, Pregnancy Test,Widal Test, Stool for o/c,Blood Slide/ thick film for Malaria Parasite, Cervical Smears –cytology,Urine Microscopy (deposit),Blood Glucose, Blood Transfusion Collection, Screening and Storage Compatibility Test and Blood Unit, Bleeding and coagulation time, Parasitological (RDT)}

Drugs administration and dispensing: This will be provided as per the needed care during the visit inpatient or outpatient visit as per the accreditation status of the facility

Dental Healthcare Services: Such as Tooth Extraction

Radio-logical Examinations: {Hand and Finger – AP/LAT, Wrist Joint - AP/LAT,Forearm - AP/LAT,Chest - PA, Chest – PA & LAT, Clavicle – PA/AXIAL,Scapula – AP/LAT,Sterno-Clavicular,Foot and Toes – AP/LAT,Ankle Joint – AP/LAT, Leg – AP/LAT,Knee Joint – AP/LAT,Skull – AP/LAT,Plain Abdominal x-ray,Facial Bones – A.P.&LAT}

Nursing and Midwifery Services{ Regular Nursing Care,(Drugs and Vaccines Administration, Observations of vital signs, Temperature, Pulse,Respirations,Blood Pressure)
Personal Hygiene Care(Bed bath)
Skin Care(Treatment of pressure areas,Tepid Sponging
Specimen Collection (Blood,Sputum,Swabs [Pus, throat, etc]Stool,Urine ,Pap Smear,
Oxygen Administration and care per hr.
Disinfection and Sterilization(pack)
Suction
Intravenous infusion care
Specific Nursing Procedures
(Ear syringing, Giving Enema,Giving suppository,Last offices,Eye swabbing/irrigation,Tube feeding,Surgical Dressing,Small wound,Medium wound,Catheterization and Removal of urinary Catheter,Washout/lavage [Stomach],Suturing,Removal of suturing, Vulval toilet)
Midwifery procedures (Labour monitoring including parto-graphing and Normal delivery and Caesarean Section ,Incision and Drainage of Cyst/Absess,Manual Vacum Aspiration (MVA),Pap Smear, Ultrasound )
Family planning procedures
(Counselling clients for family Planning
Natural Family Planning Education and training
Contraceptives)

Surgical Services {General Surgery-(Minor Surgery,Incision and Drainage
Circumcision (except for therapeutic and not cultural indications)
Excision of lipoma,Excision of Ganglion,Excision of Sabaceous Cyst,Incision and Drainage
Excision of lipoma,Lymph Node Biopsy
Orthopaedic Surgery-(Minor Surgery,Joint Aspiration,POP Applications)
Neurosurgery [Suture of scalp wounds (GA&LA)
Paediatric Surgery (Release of Tongue Tie)

Radiotherapy
Physiotherapy Services {Exercise therapy( per session) general exercise,pre & post natal,pre & post operative,specialized exercise training,keep fit / group exercise,manipulative therapy,reduction of joints, fractures and POP immobilization / splinting